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"Well located, nice staff. Rooms no the small side for Chinese standards but comfortable "

"Clean room and hotel was convenient for my short stay. Staff were very professional, warm and responsive and I would like to make a special mention of the young gentleman who helped me when I had issues connecting to WiFi. Unfortunately I cannot remember his name but he was excellent and patiently helped me to identify why I was unable to connect to WiFi. He made me feel valued as a customer and it is staff like him that really make a stay memorable and I am very grateful. Great location near Cable Car Station. I highly recommend this hotel"

"Excellent fresh breakfast! Incredible views from the resort and very helpful front desk staff!"

"It was very clean and a good breakfast. But the staff does not speak English for questions needing to be answered. "

"Most amazing location: the view is absolute breathtaking. Miss Storage Space in the ropm. Good breakfast"

"Clean room, good breakfast, friendly staff, highly recommended "

"The Grand club room was spacious and with nice view from the 61st Floor. Breakfast had a good variety and taste delicious. There is a mall with direct access from hotel lift lobby. Wuyi shopping district and metro station is within walking distance from hotel. The happy hour had a very good spread and food taste good too. Would definitely stay here again when we come to Changsha ."

"My stay at JW Marriott Hotel Zhengzhou was mixed. There were some genuinely positive aspects, especially the front desk staff and housekeeping team, but there were also several disappointing experiences that affected my overall impression. The first negative impression happened on our arrival day. We had two very large pieces of luggage, and the first thing I remember is that the doorman saw us and seemed to run back into the building instead of helping us. At first, I thought maybe they were not actually hotel staff. But after staying for multiple days, it seemed clear that they were hotel workers. I am still not sure why they reacted that way. Maybe it was because our luggage was oversized, or because we arrived in a dirty cargo vehicle instead of a luxury sedan. A similar situation happened again on another day. My friend and I were in Zhengzhou for some cycling activities, and one day we rode more than 100 km. After such a long ride, we were extremely exhausted. Because it was difficult to find a vehicle that could fit two bicycles, we had to call another cargo van to bring us back to the hotel. When we arrived at the hotel entrance, the doorman approached the driver and tried to direct us to the basement for unloading. It did not feel welcoming at all. Since it was already nighttime and we were completely worn out, we really just wanted to get out of the vehicle at the front door and return to our room. The hotel’s location was also not ideal for the kind of trip we w"

"Good cleaning staff Ran out of food everyday at buffet Poor help with getting a early morning taxi almost missed our train Front desk attendant and security could not get us a taxi so a stranger helped us 😡"